This site uses cookies for analytics and to improve your experience. By clicking Accept, you consent to our use of cookies. Learn more in our privacy policy.

Please note: our telephone number changed on 11 July 2023
**01282 500 120**

Main Menu

Friends of Ightenhill Medical Centre: Patient Participation Group

We are pleased to launch our new patient group – Friends of Ightenhill Medical Centre Patient Participation Group. Meetings will take place as follows:

  • Wednesday 12th February 2025: 1:00pm to 2:00pm
  • Wednesday 14th May 2025: 1:00pm to 2:00pm
  • Wednesday 13th August 2025: 1:00pm to 2:00pm
  • Wednesday 12thth November 2025: 1:00pm to 2:00pm

The Purpose of the Group

  • To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
  • To explore(anonymised) issues from patient complaints and patient surveys, contribute to action plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments and change.
  • To support health awareness and patient education and promote responsible and appropriate use of Primary Care Services.

If you would like to join our group, please call us on 01282 500 120 (we need to know numbers!) We will send you a pack of information to read before you join your first meeting.

Proposed Ground Rules for PPG Meetings/Members

  • Start and finish on time and keep to the agenda
  • Inform the Practice Manager before meetings if you are unable to attend
  • Always be professional and courteous
  • Listen to each other with respect and without interruption, all views are valid.
  • Be open and honest in our communication, and challenge appropriately.
  • Be flexible, listen, and ask for help when necessary. (Support each other)
  • Not raise or discuss personal matters at the meeting.
  • Not to use membership/participation as a means of priority access.
  • Demonstrate a commitment to delivering results, as a group.
  • Maintain confidentiality and do not discuss any sensitive matters outside the meeting.

Minutes of our PPG Meetings

Please navigate to our new ‘Minutes‘ page to download our minutes

View our Survey Results

Please navigate to our Survey Results and Reports page to view our Survey Results, Action Plans and Reports over the years

Scroll to Top
Skip to content