Minutes

Meeting of New Friends of Ightenhill Medical Centre: Minutes Attendees: TWW: PM | KT: PCN Technician | Patients: 2 Introduction and WelcomeTWW welcomed everyone to the meeting and refreshments were served. Apologies: Were received from 2 patients TWW updated the group with regards to the triage which is a digital way of accessing the practice and […]

Meeting of our New Friends of Ightenhill Medical Centre: PPG Attendees: TWW: PM | KATY: PCN / Patients: L S | P A | V W The meeting commenced at 1:00pm with refreshments. The Practice Manager welcomed everyone. The group were all provided with a copy of the results of the National survey, and the recent

Second meeting of our New Friends of Ightenhill Medical Centre: PPG Attendees: TWW: PM | KATY | L SHARPE | PAT ALLAN | V WATSON Date of Meeting: 14 May 2025 The meeting commenced at1pm with refreshments. The Practice Manager welcomed everyone, and updated everyone as regards to the covid boosters, and that we were

First meeting of our New Friends of Ightenhill Medical Centre: PPG Attendees: TWW: PM | NA: HCA | MR: RECEPTION | L SHARPE | PAT ALLAN | PAT BROMLEY | V WATSON The meeting commenced at 1pm with refreshments. The Practice Manager welcomed everyone, and all introductions were made, and all the group were given

As it is winter, and meetings can only be held after work it was decided to have a virtual group instead of the group members coming to the practice. The meeting was to approve the Practice Annual Survey before it was given to the patients. A copy of the survey was sent via email to

Present: Valerie Anthony Linda Tracy Carol Apologies: Marie Clifford Tracy explained that a new phone system was being introduced on June 20th.  This would result in a new phone number for the practice. Patients were being advised of this now and notes were being given out.  It was on the website and on the prescriptions.

Present : 4 members of the PPG group and Tracy and Carol The minutes of the last meeting re survey were agreed This meeting was held to look at the survey results of the patient survey agreed at the last meeting.  The survey agreed was sent to all members to agree on as  it seemed

Present: Linda Val Carol This meeting was set up to produce and agree the next patient survey.  The 2 members were chosen to help with as they had volunteered.  The meeting was held at 2pm. We all felt that the survey needed to be changed to make it a much simpler form with less questions

Present:  Henry Clifford Linda Val Tracy Carol Apologies:  Marie The minutes of the last meeting were available and the only outstanding business was the CQC Inspection. The members were informed that it still had not taken place.  It was felt that it would be soon as other local practices had had their inspection. The Survey

Present: T Williams-Walsh Carol Ratcliffe 6 Group members Dr Iqbal was present at the beginning to welcome everyone The meeting started at 5.00pm We discussed the outcome of the survey as a group. Each member had a copy of the survey.  We first looks at the results and the distribution (See below) 100 Surveys were

Present: Carol Ratcliffe Group members Apologies: TWW The meeting started at 5:00pm and light refreshments were provided. Minutes The minutes of the last meeting were discussed and Tracy and Carol stated that they were waiting for the right moment to speak to Dr Iqbal. Friends and Family Test This was explained and there was a

Present: Tracy Williams-Walsh Carol Ratcliffe Group members Apologies: Mr and Mrs Carter Mr and Mrs O’Leary Linda and Carole The meeting started at 5.00pm Minutes The minutes of the last meeting were read and accepted.  Nothing had been done about “Friends of the Practice” as there are a lot of more urgent matters. There was

Present: Dr A S Iqbal Tracy Williams-Walsh Carol Ratcliffe Group Members Apologies: Mr and Mrs Carter Marie The meeting started at 5.15pm. Minutes The minutes of the last meeting were looked at and the outstanding matter was that of “Friends of Ightenhill Practice” Dr Iqbal was present today to answer any questions and to explain

Present: Tracy Williams-Walsh Carol Ratcliffe Amanda Bellas Group Members Apologies: Mr and Mrs Carter Val Watson Clifford Sutcliffe The meeting started at 5.00pm and light refreshments were provided. The minutes of the last meeting were read and accepted and there were several matters arising: The Practice Newsletter had been produced, however, not many patients took

Present: Tracy Williams-WalshCarol RatcliffeGroup Members Apologies: Mr Henry The meeting started at 5.00pm and a celebration cake was served to celebrate 12 months. The only matter arising from the last minutes was the Annual Survey. All group members had received a copy of the proposed survey compiled by two group members and the practice. Each

The first meeting of this group was held at the practice at 5.30pm. Light refreshments were provided from 5.00pm. The meeting was informal. The Practice Manager welcomed everyone and did the introductions. The patient group members had been asked to think about the good and bad things about the practice before they came to the